Last updated: October 10, 2026
Vegas STR Relief respects your privacy. This policy explains how we handle information collected through our property-review forms, appointment scheduling, and related communications.
INFORMATION WE COLLECT
We collect information you provide, such as your name, phone number, email address, property address, current property use, property concerns, and any financial estimates you choose to share.
We also maintain conversation history, appointment details, and records of your communication preferences and consent. Our forms and service providers may collect technical information, such as browser information, IP addresses, and submission timestamps.
HOW WE USE INFORMATION
We use this information to respond to inquiries, prepare property-options reviews, schedule appointments, send permitted confirmations and reminders, and maintain customer records.
Marketing text messages require separate consent. Submitting a form does not, by itself, authorize marketing texts.
SERVICE PROVIDERS AND DISCLOSURES
We use service providers, including CRM, scheduling, hosting, and messaging providers, to operate our services. These providers may process information as needed to perform those functions.
We may also disclose information when legally required or necessary to protect rights, prevent fraud, or maintain security.
SMS INFORMATION AND CONSENT
We do not share mobile information with third parties or affiliates for their marketing or promotional purposes. Providers supporting customer service and message delivery may process information necessary to provide those services.
Text-message opt-in records and consent are not shared for third-party marketing or unrelated purposes.
TEXT MESSAGE CHOICES
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages. Reply HELP for assistance.
You may also contact us to update your communication preferences. SMS consent is not a condition of purchasing services.
AUTOMATED ASSISTANCE
We use an AI assistant to help answer questions and schedule property-options reviews. Messages and information you provide may be processed by our CRM and AI service providers for those purposes. You may request to speak with Richie.
SECURITY AND RETENTION
We use reasonable safeguards to protect personal information, but no electronic system is completely secure. We retain information as needed to provide services, maintain consent and business records, and meet applicable obligations.
YOUR REQUESTS
Contact us to request access to, correction of, or deletion of your information. Requests are subject to identity verification and applicable recordkeeping requirements.
EXTERNAL WEBSITES
Links to other websites may be governed by those websites’ privacy policies.
POLICY CHANGES
We may update this policy. The date above identifies the latest revision.
CONTACT
Vegas STR Relief
Email: [email protected]
Website: https://vegasstrelief.com/